Returns & Exchanges
At ILoveDooney, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Download and print the pre-paid UPS return shipping label provided at the end of the return request process.
Pack Your Items
Securely place your items in their original packaging, ensuring all tags are attached and the original packing slip is included inside the box.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number handy to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing